How to Verify Your Identity

Why Identity Verification is Required

Identity verification on BettorEdge serves several important purposes:

• Complies with legal requirements for online gaming
• Prevents underage individuals from accessing
• Protects your account from unauthorized access
• Ensures fair play within the marketplace

1. Access the Verification Flow

When you log into BettorEdge, if your account isn't verified, you'll see a prominent blue banner at the top of your screen with the message:

• "You are almost ready!
  Verify your account to get access to real money activities and promo funds"
  

Simply tap this banner to begin the verification process.

Before ID verification, you'll need to provide basic information:

1. Full legal name (as it appears on your ID)
2. Email address (for account communications)
3. Phone number (for security purposes)
4. Date of birth (to confirm you're of legal age)
5. Allow location access (required for regulatory compliance)
   
   

After completing your account setup, tap "ID Verification" to proceed to the document submission process:

1. Position your face within the on-screen guide
2. Ensure good lighting with no harsh shadows
3. Remove glasses, hats, or other items that obstruct your face
4. Maintain a neutral expression and look directly at the camera
5. Hold still while the photo is captured
   
   

1. Choose the ID type (driver's license, state ID, or passport)
2. Place your ID on a dark, non-reflective surface
3. Position the front of your ID within the on-screen guide
4. Ensure all corners are visible and text is legible
5. Hold steady while the photo is captured
   
   

1. Flip your ID over
2. Position the back of your ID within the on-screen guide
3. Make sure the barcode (if present) is clearly visible
4. Ensure all text is legible
5. Hold steady while the photo is captured
   
   

After submitting your documents:

• Most verifications are processed instantly
• You'll receive on-screen confirmation when successful
• The verification banner will disappear from your account
• You'll gain immediate access to betting features
  

Here are the most common reasons a verification fails: 

• Use your current, valid government-issued ID
• Ensure your ID isn't expired
• Take photos in a well-lit area
• Avoid glare or shadows on your ID
• Make sure your selfie clearly matches your ID photo
• Have location services enabled on your device
  

Verification Failure

If your verification attempt fails:

1. Check that your ID is valid and not expired
2. Ensure photos are clear, well-lit, and show all information
3. Confirm your name and DOB match exactly between your account and ID
4. Try again with better lighting or a different background (reach out to [email protected] or via BettorEdge chat when ready)
5. Use a different ID if you have multiple options
   
   

If you encounter technical difficulties:

1. Ensure your device has a working camera
2. Check your internet connection
3. Close and reopen the BettorEdge app
4. Update to the latest version of the app
5. Try using a different device if problems persist
   
   

If you continue experiencing issues with verification:

• Contact BettorEdge support directly at [email protected]
• Include details about the specific verification error you're encountering
• Mention what steps you've already taken to resolve the issue
  

Once your identity is verified:

1. You'll have full access to BettorEdge's gaming features
2. You can deposit funds into your account
3. Begin placing orders in the marketplace
4. Create Head-to-Head challenges with friends
5. Experience peer-to-peer sports betting the way betting was meant to be.
   
   

Remember that identity verification only needs to be completed once, and your information is securely stored in compliance with privacy best practices.